Changes or cancellations are only possible as long as the order has not yet been shipped . Please contact us as soon as possible using our contact form or by email .

Ticket orders cannot be subsequently changed or canceled.

Delivery time is typically 2–5 business days within Germany . International deliveries can take 7–14 business days, depending on the country.

Once your order has been shipped, you will receive a shipping confirmation with a tracking link via email.

You can reach us via our contact form , by email or via our social media channels . We usually respond within 24 hours .